FAQ

Product Questions Answered

How long does it take to create a new private label product from concept to shipping?

We understand that speed to market is important. It is also important that it is done right. We have over 200 established products you can pick from. If you already have your label and packaging designed, then we simply need to go into production.

If you want to create a customized new formula we will work with you to create a unique new line of products that will delight your customers and ensure they meet all FDA guidelines. We are here to help if you need us to design your labels and packaging. Once this is done you will be ready to roll!

We make everything fresh to order and normally can ship in the same week, 2 at the most if the order is fairly large. Your order is charged as wholesale. This means you receive a 50% discount, which is easily very affordable and doubles your profits!

I know what I want in a product. But I don’t know how to create a formula. Help!

This is where we come in! Castle Baths® has been in business since 2005 making quality products. We understand that people and pets have unique needs and you want to serve your customers with the best possible products that will answer their needs. We have trained technicians who are ready to work directly with you to create unique new products using the very best ingredients.

I don’t want to spend a bunch of money on products that won’t sell. How can I be sure I am creating the RIGHT products for my customers?

Creating products in small batches has many benefits.

First, It allows you to test out new products with your customers at a reasonably low cost to you. Once you test your new products in the marketplace and find ones that your customers are crazy for, you can then purchase in higher quantities and increase your profit margins even more.

What are the minimum order requirements to work with Castle Baths® to create a new private label product?

Castle Baths® prefers freshness and quality over quantity bulk orders. We don’t require large minimums. You can purchase in small batch sizes. For example, at Castle Baths® hand and body lotion can be made in a batch of 5 bottles.

If a new product takes off how fast can I expect a turnaround for new orders?

When a customer finds a product they like they are going to want MORE.

Once you find that great new product that your customers can’t get enough of, it is easy to reorder. We normally ship in the same week, 2 at the most if the order is fairly large. We do however need a bit more lead time during the 4th quarter as we’re certain you can understand why:-)

How can I be sure the products I create are safe for my customers?

Castle Baths® provides approved green, natural spa, beauty, skincare, and bath product lines that are handmade from ALL-NATURAL ingredients, ORGANIC ingredients, herbs, and essential oils!

All of our products are handmade and packaged in the USA, paraben & chemical FREE, organic & wildcrafted ingredients, We are Certified Kosher, Certified Vegan, Certified Cruelty Free, Certified Green- Gold Member of Green America, and a Champion of Safe Cosmetic!

We only use natural, clean, organic, and wild-crafted ingredients without the use of chemicals, fragrances, or artificial coloring. None of our ingredients to our knowledge have any known links to cancer or birth defects in our formulations. We won’t sell any products we don’t love trying ourselves! Everything is formulated safe, with cancer-free, birth defect-free ingredients.

Castle Baths® offers 4 natural proprietary “Cancer Free” skincare and bath product brands with 7 proprietary blends. We formulate everything right here in Hampton Roads, VA, USA! Our products are trusted by even the most discriminating home spa aficionados.

How can I ensure that the products I buy for my private label will stay fresh?

We prefer to make our product as it is needed instead of overstocking to keep it at its freshest in the client’s shop. We do this because when we create our products, we do it mindfully and with pride. Our smaller production process ensures the premium quality of our products.

If I create a unique formula with Castle Baths®, who owns the rights to the formula?

If you choose from one of our 200 already established products from the Castle Baths® catalog, we own those formulas. However, you are adding your label and your packaging and selling it to your customers as your own, signature product line.

If you choose to work one-on-one with us to create a unique new formula we will simply be the manufacturer of that product line for you and YOU own that line.

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